Monday 4 October 2010

Finding the Courage to Listen

Judy Chartrand and Bonnie Hagemann's article: Next Generation of Leaders: competency deficits and the bridge to success continues to give food for thought.

Specifically, their comment that "successful strategic leadership will include both critical thinking skills, a keen social intelligence and level of empathy that empowers and energizes healthy momentum and change".

I think these attributes are inextricably linked. It requires leaders to become a subtle listener, creating a quiet presence which allows powerful leaps of the imagination to occur. 


But first, leaders must explore their own limiting assumption and why they feel the urge to control the level and direction of thinking in others.  Unless this is understood, leaders will continue to gag ideas and queries - with no possibility for energizing a "healthy momentum and change"; or critical thinking.

Perhaps, we experience Gen Y as 'loud' and 'brash' because they react openly to not being listened to with full attention?


When was the last time you were listened to without interruption and with full attention; what impact did it have on your ability to critically think or be creative?


Alternatively, think back to an incident where you were interrupted when talking through a problem; what impact did it have on your ability to think, let alone critically?

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